At alonadt5, we take the privacy of every Pakistani player seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use and protect it, and the rights you have over your own data. We believe transparency is not optional — it is fundamental to trust.
Six principles that shape how alonadt5 handles your personal information every single day.
Every piece of data transmitted between your device and alonadt5 — login credentials, payment details, personal information — travels over an encrypted connection. We use industry-standard 256-bit SSL across all Platform pages without exception.
alonadt5 does not sell, rent, or trade your personal data to third-party marketing companies. Your information is used solely to operate the Platform, comply with our gaming license obligations, and improve your experience as an alonadt5 player.
We only collect the personal data we genuinely need to deliver our services. If a piece of information is not required for account management, KYC verification, payments, or legal compliance, alonadt5 does not collect it in the first place.
This Privacy Policy is written in plain, readable English — not legal text designed to confuse. Pakistani players deserve to understand exactly what happens with their data, and alonadt5 is committed to making that as clear as possible.
Marketing communication preferences, cookie settings, and data access requests are all manageable through your alonadt5 account dashboard or by contacting our support team. You stay in control of how alonadt5 communicates with you.
alonadt5 processes personal data in accordance with the data protection requirements of our international gaming license. All data handling is subject to independent regulatory oversight, giving Pakistani players an additional layer of assurance beyond our own commitments.
alonadt5 operates the online gaming and sports betting platform available at alonadt5.net (the "Platform"). For the purposes of this Privacy Policy, alonadt5 is the data controller responsible for the personal information collected from players who register and use the Platform.
This Privacy Policy applies to all users of the alonadt5 Platform, including registered account holders, visitors who browse without registering, and anyone who contacts our customer support team. By accessing or using alonadt5, you acknowledge that you have read and understood this Policy.
alonadt5 collects only the personal data necessary to operate the Platform, verify player identity, process payments, and meet our obligations under our international gaming license. The categories of personal data we collect are as follows:
| Data Category | Examples | Collected At |
|---|---|---|
| Identity Data | Name, DOB, CNIC number | Registration & KYC |
| Contact Data | Email, phone, address | Registration |
| Financial Data | Wallet number, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device, session logs | Every Platform visit |
| KYC Documents | CNIC scan, proof of address | KYC verification stage |
| Communications | Support chat logs, emails | When you contact us |
alonadt5 collects personal data through the following channels:
alonadt5 uses the personal data we collect for the following purposes:
alonadt5 processes your personal data on the following legal grounds:
alonadt5 does not sell your personal data. We share it only in the following limited circumstances and only to the extent strictly necessary:
alonadt5 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by our gaming license and applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | Gaming license and AML compliance |
| KYC documents | 5 years after account closure | Regulatory verification obligations |
| Transaction records | 5 years after the transaction | Financial record-keeping requirements |
| Support communications | 3 years after the conversation | Dispute resolution and quality assurance |
| Technical / session logs | 12 months | Security monitoring and fraud detection |
| Marketing preferences | Until you withdraw consent | Consent-based processing |
When the applicable retention period expires, alonadt5 securely deletes or anonymises the relevant data so that it can no longer be attributed to you as an individual.
alonadt5 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage, and — with your consent — deliver relevant promotional content. The categories of cookies we use are as follows:
A cookie consent banner is displayed on your first visit to alonadt5. You may update your cookie preferences at any time by accessing the cookie settings panel from your account dashboard or by contacting support.
alonadt5 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:
In the event of a data breach that poses a risk to your rights, alonadt5 will notify affected players and relevant regulatory authorities within 72 hours of becoming aware of the incident.
alonadt5 operates under an international gaming license and may process or store personal data on servers located outside Pakistan. Where personal data is transferred internationally, alonadt5 ensures that appropriate safeguards are in place, including:
Pakistani players may request information about the specific safeguards applied to any international transfer of their personal data by contacting [email protected].
As an alonadt5 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":
Request a copy of all personal data alonadt5 holds about you. We will respond within 30 days.
Ask us to correct any inaccurate or incomplete personal data held in your alonadt5 account.
Request deletion of your personal data where processing is no longer necessary, subject to our legal retention obligations.
Ask us to pause processing of your data while a rectification or objection request is being reviewed.
Receive a machine-readable copy of the data you provided to alonadt5 for transfer to another service provider.
Object to processing of your personal data based on legitimate interests, including direct marketing communications.
alonadt5 is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced at registration and through KYC verification.
If alonadt5 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be securely deleted, and any deposited funds will be returned to the originating payment method following identity verification of the responsible adult.
If you are a parent or guardian and believe that a minor has registered on alonadt5, please contact us immediately at [email protected].
alonadt5 may send you marketing communications about new games, promotions, PSL betting offers, bonus credits, and Platform updates. These communications are sent only to players who have not opted out and may be delivered via email or SMS to your registered Pakistani mobile number.
You may withdraw your consent to marketing communications at any time by:
Opt-out requests are processed within 5 business days. Please note that opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, or important account security alerts — these will continue regardless of marketing preferences.
Players who have set deposit limits, cooling-off periods, or self-exclusion via the alonadt5 responsible gaming tools will automatically be suppressed from all promotional marketing communications for the duration of those restrictions. This is a non-negotiable safeguard and cannot be overridden by a marketing preference update.
alonadt5 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform services. When material changes are made, we will notify registered players by email to the address on record, with a minimum of 14 days' notice before the changes take effect.
The most current version of this Privacy Policy is always available at alonadt5.net/privacy-policy. The "Last Updated" date at the top of this page indicates when the current version came into force. Continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way alonadt5 handles your personal data, please reach out through the following channels:
alonadt5 is committed to resolving all privacy-related queries fairly, promptly, and transparently. If you are not satisfied with our response, you have the right to escalate your concern to the relevant supervisory authority under our international gaming license jurisdiction.
Your data is protected, your identity is secure, and your PKR deposits are encrypted. Join Pakistani players enjoying cricket betting, live casino, and slots — all under one trusted roof. 21+ only.